The first crucial step in any successful market research project is to define the objectives and goals of the research clearly. This provides focus and direction to the entire process.
Goals may include customer insights, brand recognition, new opportunities, etc. Be specific, measurable, and time-bound.
The research team considers the business needs and puzzles that need answers to outline objectives like understanding customer purchase decisions, evaluating demand for new products, or benchmarking against competition. Well-defined objectives guide the development of the right research design and strategy to fulfill the intended purposes.